LIMITED WARRANTY

CLOAK extends to our customers a 90-Day Limited Warranty for all defects or install errors, which cover lifting, peeling, wrinkles, and bubbling. Any accidental damage, road hazard damage, or normal wear and tear of the vehicle wrap or PPF is not covered under the Limited Warranty. The Limited Warranty does NOT cover damages to a vehicle wrap or PPF caused by improper care, including the use of chemical cleaning agents, power-washing, use of ANY automatic vehicle washing station (car-wash or similar which uses machines to apply soap and water), or ANY application of liquid at a higher than natural velocity to the exterior of the vehicle after the vehicle wrap or PPF has been installed. Claims under the Limited Warranty are subject to examination and approval by a CLOAK installer. Warranty repairs will be done at the sole discretion of CLOAK. CLOAK will have the final say in whether the repairs or re-installation of the vehicle wrap or PPF will be performed on your vehicle. If ANYONE other than a CLOAK installer has altered, changed, taken off, re-installed, or attempted to repair a vehicle wrap or PPF, THE LIMITED WARRANTY IS VOID. ABSOLUTELY NO EXCEPTIONS. If ANY sort of chemical agent has been applied to the vehicle wrap or PPF, THE LIMITED WARRANTY IS VOID. We cannot stress this enough – vehicle wraps and PPF should only be cleaned with ordinary soap and water.

A Limited Warranty related claim must be submitted to CLOAK as soon as possible. Please contact CLOAK owner Zeean Memon directly with any warranty claims at 832-585-6490, and/or cloakhtx@gmail.com. It is critical that you include as much detailed information as possible about the basis of your claim, including pictures, video and a detailed description of the issue with the installation. CLOAK will make every effort to prioritize Limited Warranty work. However, please allow up to 30 days for warranty work to be completed after notification to CLOAK of the Limited Warranty claim.